How do I place an order?
To navigate, simply click any thumbnail image or highlighted words.

The navigation bar on the left allows you to switch between categories of products.

Use the coloured navigation bar at the top to further move around in the site.

To select a product for purchase, click the green 'Add to Cart' button.

Changed your mind on the type and number of products you desire? Simply go to 'View Cart' in the top left, and adjust your order. You may do this at anytime.

When you are ready to make a purchase, select 'Checkout' in the upper left hand corner.

We recommend you print out your invoice - for your records.

I'm having trouble placing an order, what should I do?
Ensure that you have your javasript and cookies on.
• For Netscape Navigator, go to: Edit > Preferences > Advanced and check the correct boxes.
• For Internet Explorer, go to Tools > Internet Options > Privacy (or Advanced), and check the correct options.
• If you require more detailed instructions on javascript and cookies, consult your browser's help files.

How can I pay for my purchase?
We accept PayPal.  PayPal enables you to pay with all major credit cards, through your PayPal balance, and also e-checks.

When is my credit card charged?
When your order is received it is processed.

How will the charge appear?
The charge will appear as "Tea Connexions".

Privacy and Security
Shopping with us is safe. We encrypt Internet transmissions to safeguard your name, address and credit card number. Because we appreciate your patronage and respect your privacy, we protect your personal information. Under no circumstances will we share this privileged information with third parties.

Is it safe to use my credit card over the internet?
WE HAVE TAKEN GREAT PAINS to ensure that private information is processed securely. Here's how we do it. As soon as you provide private or secure information, we immediately connect you to our secure server. Your data is then encrypted using SSL (secure socket layer), a system supported by all Web browsers and in widespread use today. The encrypted data looks something like this: ",__ˆ/d_ÿÿ�/d_˜/d__€_€_"

Each year, millions of transactions are safely processed over the Internet. Compared to other retail channels like mail order or storefront, Internet transactions are the safest. It is far easier to steal credit card information from receipt carbons or tapped telephones than to successfully intercept and decode encrypted transactions.